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Picking

What you will do​

Pick goods for orders. There are two ways to work:

  • Discrete Pick: you get one pick at a time and put the goods on a pallet.
  • Pick by Area: you work in a work area. You may take a carrier with boxes and walk a route.

You also close pallets, deliver carriers, and report problems (short, reject, box full, box damaged).

Before you start​

  • Have empty pallet labels that start with DRP (for discrete pick).
  • For carrier work, have an empty carrier and empty boxes.
  • Know your work area and what equipment you use.
  • Some picks ask you to confirm the source: location, item, LPN, lot or a lot attribute. The screens ask in the order the system sets.
  • Your user must have the right to take pick work in your work area.
  • A supervisor is needed to dissolve an assignment that already has picked goods, and to close a pallet that belongs to another operator.

Your supervisor gives each operator the right to take pick work per work area. The system checks this every time you ask for work, so a change applies at once. The zones your equipment cannot enter are left out. The terminal cannot show you the list of your areas. If a work area is not on your list, you see you have no right to take pick tasks in work area {area} — ask a supervisor.

  1. On Main Menu, press 3 (Picking).
  2. On Picking (header Picking Menu), choose:
KeyItemUse it to
1Discrete PickPick one task at a time
2Pick by AreaWork in a work area, with or without a carrier
3Deliver CarrierDeliver a carrier you scan
4Force-Close Episode (supervisor)Supervisor only. See 04.
RF Picking menu: Discrete Pick, Pick by Area, Deliver Carrier and Force-Close Episode
Screen PICKM: the Picking menu. Focus: Discrete Pick is option 1.

A. Discrete Pick​

A1. Get work​

RF screen Get Pick Work with an optional Current loc field
Screen PICK01: the Current loc field. Focus: Press Enter to get work, with or without a location.
  1. On Get Pick Work, read the status line: Enter current location or press Enter.
  2. In Current loc, scan your location, or leave it empty. Press Enter.
  3. The system gives you work, or shows a message in a line above the field.

The footer shows F2 Close pallet.

What happens next depends on the system:

  • A pallet you must close first: Close Pallet opens.
  • An open carrier assignment: the carrier screens in section B open.
  • A new pick: Pick Work opens.
  • Nothing: the screen stays and shows the message.

A2. Review the pick​

PICK02 - Pick Work
Screen PICK02: From, Lot, SKU, Qty, Pallet, Serials, Blocked. Focus: 1 From, 2 SKU, 3 Qty.
  1. On Pick Work, read the status line: Review work, then Enter.
  2. Check:
LineWhat it shows
FromThe source location
LotThe lot. Shown only if the pick has a lot.
SKUThe item
QtyQuantity and unit
PalletYour pallet label, or scan a pallet label if you have none
SerialsSerials captured over expected. Shown only for serial-tracked items.
BlockedWhy you cannot go on. Shown only when the pick is blocked.
  1. Press Enter.

The footer shows F2 Close pallet, F6 Short and F7 Reject. F6 works only when the pick is blocked here. You can also use it on Confirm Quantity.

A3. Read the pick instructions​

If the pick has instructions, Pick Instructions opens first.

PICKINS - Pick Instructions
Screen PICKINS: the instruction text. Focus: 1 Instructions.
  1. Read Instructions. The status line says Read, then Enter to acknowledge.
  2. Press Enter.

A4. Open a pallet​

If you have no pallet, Open Pallet opens.

PICK03 - Open Pallet
Screen PICK03: the pallet label field. Focus: 1 Pallet.
  1. Read the status line: Scan a DRP label for a new pallet.
  2. In Pallet, scan an empty pallet label. The label starts with DRP and has 4 to 50 letters, digits, - or _.

A5. Confirm the source​

The system asks for some of these confirmations, one after the other.

ScreenYou scanPrompt
Confirm Source (PICK04)The source location in Scan locGo to and scan the source location
Confirm Item (PICK05)The item in Scan item(the line SKU shows the expected item)
Confirm Source LPN (PICK06)The pallet label in Scan LPN(the line Source LPN shows the expected one)
Confirm Lot (PICK14)The lot label in Scan lotScan the lot label of the source
Confirm Lot Attribute (PICK15)The value in ValueCheck the goods: scan or enter the value

On each screen the line above the field shows what is expected. The footer shows F2 Close pallet and F7 Reject.

PICK04 - Confirm Source
Screen PICK04: expected location and Scan loc. Focus: 1 Location, 2 Scan loc.
PICK05 - Confirm Item
Screen PICK05: expected SKU and Scan item. Focus: 1 SKU, 2 Scan item.
PICK06 - Confirm Source LPN
Screen PICK06: expected LPN and Scan LPN. Focus: 1 Source LPN, 2 Scan LPN.
Screenshot not available yet: PICK14 - Confirm Lot
Screen PICK14: expected lot and Scan lot.
Screenshot not available yet: PICK15 - Confirm Lot Attribute
Screen PICK15: attribute name, expected value, and Value.

A6. Confirm the quantity​

PICK08 - Confirm Quantity
Screen PICK08: Required and Picked qty. Focus: 1 Required, 2 Picked qty.
  1. On Confirm Quantity, check Required.
  2. In Picked qty, check the number. It starts with the required quantity. Change it only if you took another quantity.
  3. Press Enter.

For a serial-tracked item, Pick Serials opens next.

Screenshot not available yet: PICK07 - Pick Serials
Screen PICK07: Progress and Serial.
  1. On Pick Serials, read the status line: Scan serials from the reserved source. Progress shows {captured}/{expected}.
  2. In Serial, scan one unit. Repeat until all are scanned.
  3. To leave, press Esc. The terminal asks: Captured {n}/{m}. Exit and resume later? Press Y (Exit) or N (Continue).

A7. Commit the pick​

PICK09 - Confirm Pick
Screen PICK09: the pick summary.
  1. On Confirm Pick, read the summary: Pick {qty} {uom} to {pallet}. The status line says F4 commits inventory to DROPID.
  2. Press F4 (Commit).
PICK12 - Pick Result
Screen PICK12: Result, Picked, DROPID. Focus: 1 DROPID.
  1. On Pick Result, check Result (Done if there is no other text), Picked and DROPID.
  2. The screen then returns to Get Pick Work (or to Get Area Work if you work by area).

A8. Short pick​

Use this when you found less than the required quantity.

  1. On Pick Work or Confirm Quantity, press F6 (Short).
PICK10 - Short Pick
Screen PICK10: Required and Found qty. Focus: 1 Required, 2 Found qty.
  1. On Short Pick, read the status line: Enter the quantity physically found. In Found qty, type the quantity. Press Enter.
  2. For a serial-tracked item with a quantity above 0, scan the serials first (Pick Serials).
Screenshot not available yet: PICK10R - Short Reason
Screen PICK10R: Reason and Note.
  1. On Short Reason, read the status line: Enter a published short-reason code. In Reason, type the code (up to 50 characters). In Note, type a note if needed (up to 200). Press Enter.
PICK10C - Confirm Short
Screen PICK10C: the short summary.
  1. On Confirm Short, read: Pick {a}, short {b}, reason {code}. Press F4 (Commit Short).
  2. Pick Result appears.

A9. Reject a pick​

PICK11 - Reject Pick
Screen PICK11: the reason field. Focus: 1 Reason.
  1. Press F7 (Reject).
  2. On Reject Pick, in Reason, type why (up to 80 characters). Press Enter.
  3. Pick Result appears.

A10. Close a pallet​

Close a pallet when it is full or the order is done. F2 (Close pallet) works on most pick screens.

PICK13 - Close Pallet
Screen PICK13: Pallet, Order, Put at, Scan cell. Focus: 1 Put at, 2 Scan cell.
  1. Press F2 (Close pallet). The status line on Close Pallet says Take the pallet to its cell and scan the cell.
  2. Check:
    • Pallet: your pallet label, or no open pallet.
    • Order: the order.
    • Put at: where the pallet goes.
  3. If you have no open pallet, type its label in Pallet label.
  4. Take the pallet to the cell shown in Put at.
  5. In Scan cell, scan the cell label. The field sends itself.
  6. Press F4 (Close) if it did not send.
  7. The terminal returns to your work.

If the pallet belongs to another operator, Supervisor Confirmation opens.

Screenshot not available yet: PICK13_OVR - Supervisor Confirmation
Screen PICK13_OVR: the supervisor sign-in.
  1. Read This pallet belongs to another operator - a supervisor must confirm the close. Confirming shows Close pallet {label}. The status line says Supervisor: login and password.
  2. The supervisor types the user name in Supervisor and the password in Password, then presses Enter.
  3. On Close Pallet, the line Supervisor confirmed - F4 closes appears. Press F4.

B. Pick by Area​

B1. Choose the area and equipment​

PKAA - Pick by Area
Screen PKAA: the work area field. Focus: 1 Area.
  1. On Pick by Area, read the status line: Scan or type the work area.
  2. In Area, scan or type the work area (up to 30 characters). Press Enter.
PKAE - Equipment
Screen PKAE: On foot or Equipment list. Focus: 1 Equipment list.
  1. On Equipment, read What do you work with this shift? The status line says 1 = On foot, 2 = Equipment list.
  2. Press 1 (On foot) or 2 (Equipment list).
PKAEL - Equipment
Screen PKAEL: the list titled Choose equipment.
  1. If you pressed 2, choose equipment from the list Choose equipment. A row reads {code} - {description}, and adds (off) if the equipment is not active. If the list is empty, the status line says No equipment kinds - Esc, then 1 = On foot.
PKA00 - Get Area Work
Screen PKA00: Area and Current loc.
  1. Get Area Work asks for work. The line Area shows {area} / on foot or {area} / {equipment}. The status line says Getting work in the area - Enter asks again.
  2. If nothing comes, press Enter to ask again. In Current loc, you can scan your location.

What happens next: a new pick opens Pick Work (see section A). A carrier job opens the carrier screens below.

If you open a pallet for a pick that you took through Pick by Area, and the pick stands in a zone of your area, the pallet follows the picking policy of the area (for your equipment). The area can, for example, send the closed pallet to its pack station. A pick outside the area, or a pick taken through Discrete Pick, uses the default policy DISCRETE. If the terminal says UNKNOWN_WORK_AREA, the area code is wrong.

B2. Take and prepare a carrier​

PKA01 - Scan Carrier
Screen PKA01: Area and Carrier. Focus: 1 Carrier.
  1. On Scan Carrier, read the status line: Take an empty carrier and scan it.
  2. In Carrier, scan the carrier label (up to 50 characters).

If you already hold an assignment, the terminal resumes it.

PKA02 - Prepare Carrier
Screen PKA02: Carrier, Position, Order, Carton, Box type, Box. Focus: 1 Carton, 2 Box type, 3 Box.
  1. On Prepare Carrier, read the status line: Put a box on the position and scan it. Check:
LineWhat it shows
CarrierThe carrier
Position{n} of {total}
OrderThe order for this position
CartonThe planned carton, or none ({kind})
Box typeThe planned box and its size, any box (no planned carton), or not sized
(no label)Bound {box} to {position} after each box
  1. Put an empty box on the position. In Box, scan the box label (up to 50 characters).
  2. Repeat for each position. When all positions have a box, Carrier Ready opens.
PKA03 - Carrier Ready
Screen PKA03: Assignment, Carrier, Boxes. Focus: 1 Boxes.
  1. On Carrier Ready, read Carrier ready - Enter starts the route. Check Assignment, Carrier and Boxes ({bound} of {total}).
  2. Press Enter to start the route.

B3. Walk the route​

PKA20 - Next Pick
Screen PKA20: Location, Item, From LPN, Qty, Into, Stops left. Focus: 1 Location, 2 Item, 3 Into.
  1. On Next Pick, read the status line: Go to the location - Enter. Check:
LineWhat it shows
LocationWhere to go
LotThe lot, if any
ItemSKU and lot
From LPNThe source pallet, if any
QtyQuantity and unit
Intoplace {n}, box {code}
Stops leftStops left. Adds (skipped before) if you skipped one.
NoteInstructions, if any
BlockedWhy the pick is blocked (see below)
  1. Go to the location. Press Enter.
  2. Confirm the source. The screens follow the same pattern as section A5:
ScreenField
Confirm Location (PKA21)Scan loc
Confirm Item (PKA22)Scan item
Confirm Source LPN (PKA23)Scan LPN
Confirm Lot (PKA21L)Scan lot
Confirm Lot Attribute (PKA21A)Value
PKA21 - Confirm Location
Screen PKA21: expected location and Scan loc. Focus: 1 Scan loc.
PKA22 - Confirm Item
Screen PKA22: expected SKU and Scan item. Focus: 1 Scan item.
PKA23 - Confirm Source LPN
Screen PKA23: expected LPN and Scan LPN. Focus: 1 Scan LPN.
Screenshot not available yet: PKA21L - Confirm Lot
Screen PKA21L: expected lot and Scan lot.
Screenshot not available yet: PKA21A - Confirm Lot Attribute
Screen PKA21A: attribute and Value.
  1. On Confirm Quantity (PKA24), check Required and Picked qty. Press Enter.
PKA24 - Confirm Quantity
Screen PKA24: Required and Picked qty. Focus: 1 Picked qty.
  1. For serial-tracked items, Pick Serials (PKA24S) opens. Scan each serial in Serial. Esc asks Captured {n}/{m}. Exit and resume later?
Screenshot not available yet: PKA24S - Pick Serials
Screen PKA24S: Progress and Serial.
  1. On Into Box, read the status line: Scan the box of the place, F4 commits. Check Place / box and Qty. In Box, scan the box label (up to 50 characters). Press F4 (Commit).
PKA28 - Into Box
Screen PKA28: Place / box, Qty, Box. Focus: 1 Place / box, 2 Box.
  1. The terminal goes to the next stop, Next Pick.
  2. When the route is done, Next Pick shows Route done - Enter to deliver. Press Enter. Deliver Carrier opens.

Footer keys on Next Pick (active only on a pick stop): F2 Box full, F3 Box damaged, F5 Skip, F6 Short, F7 Reject, F8 Dissolve. On the confirm screens the footer shows F5, F6 and F7.

Other lines on Next Pick:

LineWhat it means
New box on place {n} - EnterBind a new box. Press Enter.
Place {n} waits for recovery: {code} - EnterA box needs recovery. Press Enter. See Recovery.
No route to walk - Enter for the menuNo route. Press Enter.
Blocked: carton plan not ready - F5 skip, F7 rejectThe box plan is not ready. Skip or reject.
Blocked: carton plan blocked - F5 skip, F7 rejectThe box plan is blocked. Skip or reject.
Blocked: carton plan invalid - F5 skip, F7 rejectThe box plan is not valid. Skip or reject.

B3a. A summary step​

If your area uses a policy with Quantity = Aggregated, two or more orders on your cart can take the same item from the same location. The route then shows them as one step. You go to the location once and prove the item once. Then you put each order's quantity into its own box.

On Next Pick (PKA20) a summary step shows the Location, the Item and the From LPN as usual, and two more lines:

LineWhat it shows
TotalThe whole quantity of the step and the number of places, for example Total 12 EA · 2 places.
PlacesThe quantity for each place, for example Place 1: 5 · Place 3: 7.

Stops left counts a summary step as one stop.

  1. Go to the location. Press Enter.
  2. Confirm the location, item, LPN and lot on the usual screens (PKA21, PKA22, PKA23, PKA21L, PKA21A). You do this once for the whole step.
  3. On Confirm Quantity (PKA24), the line Place names the place: Place {n}: put {qty} {unit} · box {code}. Picked qty is filled with the quantity of the place. The screen refuses a bigger number and says: This place takes only the quantity shown; if fewer are at the location press F6 Short.
  4. Press Enter. On Into Box (PKA28) scan the box of that place and press F4 (Commit).
  5. The terminal returns to Next Pick. It shows the places that are left. You do not confirm the source again. Press Enter for the next place.

If fewer items are at the location than the place needs, press F6 (Short) on the place screen. It shorts that place only (section B5).

Keys on a summary step:

KeyWhereWhat it does
F5 SkipOn Next PickSkips every place that is left. The screen Skip asks the same question as for a plain stop.
F7 RejectOn Next PickRejects every place that is left.
F7 RejectOn the place screenRejects this place only.
F5On the place screenDisabled. The screen says: F5 skip: on the route card — Esc, then F5 skips the whole location.
F2, F3, F6, F8Place screen or cardAct on the current place, as on a plain stop.

A serial-tracked item is never part of a summary step. It stays a stop of its own.

Source: crates/libs/wms-lib-sql/sql/rf-screens/110_uc_pick_aggregated_cart.sql, 112_uc_pick_aggregated_cart_followups.sql; crates/libs/wms-outbound/src/picking/README.md (Summary step).

B4. Skip a stop​

PKA25 - Skip
Screen PKA25: the skip question.
  1. Press F5 (Skip).
  2. On Skip, read Skip {location}? It goes to the end of the route. The status line says F4 skips, Esc keeps the stop.
  3. Press F4 (Skip), or Esc.

B5. Short, reject​

PKA26 - Short
Screen PKA26: Required, Found qty, Reason, Note. Focus: 1 Found qty, 2 Reason.
  1. Press F6 (Short). On Short, read the status line: Enter the quantity found and a short-reason code.
  2. Fill in Found qty, Reason (code, up to 50) and Note (optional). Press Enter.
Screenshot not available yet: PKA26C - Confirm Short
Screen PKA26C: the short summary and the box.
  1. On Confirm Short, read Pick {a}, short {b}, reason {code}. If you picked something, check Place / box and scan the box in Box.
  2. Press F4 (Commit Short).
PKA27 - Reject Pick
Screen PKA27: the reason field.
  1. To reject, press F7 (Reject). On Reject Pick, type a Reason (up to 80). Press Enter.

B6. Box full​

PKA50 - Box Full
Screen PKA50: Reason and Comment. Focus: 1 Reason.
  1. On Next Pick, press F2 (Box full).
  2. On Box Full, read Place {n}, box {code} is full. The status line lists the reason codes: MASTER_DATA_DIMENSIONS, PROTECTIVE_PACKAGING, ORIENTATION_NOT_FEASIBLE, PRODUCT_OR_CARTON_DEFORMED, SOLVER_LAYOUT_NOT_FEASIBLE or OTHER (needs a comment).
  3. In Reason, type one code (up to 50). In Comment, type a note (up to 500). OTHER needs a comment.
  4. Press F4 (Box Full).
  5. The terminal asks you to bind a new box (Prepare Carrier), or to hand over to recovery (Recovery), or goes on to Next Pick.

B7. Box damaged​

PKA51 - Box Damaged
Screen PKA51: the new box. Focus: 1 New box.
  1. On Next Pick, press F3 (Box damaged).
  2. On Box Damaged, read Place {n}, box {code} is damaged. The status line says Scan the new box - F4 moves the goods into it.
  3. In New box, scan an empty box (up to 50 characters).
  4. Move the goods into the new box. Press F4 (Replace Box).

B8. Recovery​

Screenshot not available yet: PKA52 - Recovery
Screen PKA52: Place, Reason, Picks left.
  1. On Recovery, check Place, Reason (the error code) and Picks left.
  2. Press F4 (Hand Over). The rest goes to the supervisor.

B9. Dissolve an assignment​

Use this only when you must give up the whole carrier.

PKA09 - Dissolve
Screen PKA09: the dissolve question. Focus: 1 F4 (dissolve).
  1. Press F8 (Dissolve) on Prepare Carrier, Carrier Ready or Next Pick.
  2. On Dissolve, read Dissolve {code}? Boxes go back to the registry, tasks to the pool. The status line says F4 dissolves, Esc keeps the assignment.
  3. Press F4 (Dissolve).
  4. Dissolved shows Dissolved, Tasks back and Boxes off. Press Enter.
Screenshot not available yet: PKA12 - Dissolved
Screen PKA12: the dissolve result.

If goods are already on the carrier, Supervisor Confirmation opens.

PKA_OVR - Supervisor Confirmation
Screen PKA_OVR: the supervisor sign-in for a dissolve. Focus: 1 Supervisor, 2 Password.
  1. Read Goods are already on the carrier - a supervisor must confirm the dissolve. Confirming shows Dissolve {code}.
  2. The supervisor types the user name in Supervisor and the password in Password, then presses Enter.
  3. On Dissolve, the line Supervisor confirmed - F4 dissolves appears. Press F4.

B10. Deliver the carrier​

PKA30 - Deliver Carrier
Screen PKA30: Carrier, Deliver to, Scan loc. Focus: 1 Deliver to, 2 Scan loc.
  1. On Deliver Carrier, read the status line: Take the carrier to the location and scan it.
  2. Check Carrier and Deliver to. Deliver to shows a location, here (finish in place), its delivery location, or ask the supervisor.
  3. Take the carrier there.
  4. In Scan loc, scan the location (up to 30 characters). The field sends itself. If you finish in place, you may leave it empty.
PKA31 - Delivered
Screen PKA31: Delivered, At, Boxes w/ goods, Empty off. Focus: 1 At.
  1. On Delivered, check Delivered, At, Boxes w/ goods and Empty off. Press Enter for the next work.

To deliver a carrier from the menu, use Deliver Carrier (PKA40).

PKA40 - Deliver Carrier
Screen PKA40: the carrier field.
  1. On Picking, press 3 (Deliver Carrier).
  2. On Deliver Carrier, read the status line: Scan the carrier to deliver.
  3. In Carrier, scan the carrier. Then follow steps 2 to 5 above.

What you should see​

  • Pick Result after each discrete pick, with Picked and DROPID.
  • Delivered after a carrier route.
  • A pallet that belongs to another operator closes only after a supervisor confirms.

If something goes wrong​

MessageWhat it meansWhat to do
you have no right to take {type} tasks in work area {area} — ask a supervisorYour user may not take this work.Ask your supervisor.
you have no right to take {type} tasks in any work area — ask a supervisorYour user has no work area.Ask your supervisor.
there are {type} tasks in your work areas, but every one is heavier than your equipment lifts (up to {w} at ground level) — they wait for other equipmentYour equipment cannot lift the work.Ask your supervisor.
operator already holds task {id}: finish it firstYou already have a pick.Finish it, or return it.
operator already has {type} task {id}; resume it before requesting Pick workSame.Resume your task.
task {id} lease has expired; claim the work againYou took too long.Ask for work again.
task {id} is not assigned to you (currently: {user})Another user has the task.Ask for work again.
Pick task {id} has instructions the picker has not acknowledgedYou skipped the instructions.Read and acknowledge them.
pick {id} needs source confirmation first: {list}You must confirm the source first.Scan the location, item, LPN or lot as asked.
scanned LPN {scanned} is not the reserved source LPNYou scanned the wrong pallet.Scan the pallet shown in Source LPN.
scanned lot {scanned} is not the reserved internal lotYou scanned the wrong lot.Scan the lot shown in Lot.
lot attributes do not match the reserved lot: {codes}The goods in your hand have other lot attributes.Check the goods. Use F7 (Reject) or F6 (Short) if needed.
{n} lots in the source match the confirmed attributesThe source has several matching lots.Tell your supervisor.
{what} must be scanned, manual entry is not allowedYou typed a value that must be scanned.Scan the label.
{what} is not asked for by this pick's confirmation planYou scanned something the pick does not need.Scan only what the screen asks.
lot {lot} expires on {date}, too soon to pickThe lot expires soon.Reject the pick or tell your supervisor.
lot {lot} at the source is on an outbound-blocking holdThe lot is on hold.Reject the pick. Tell your supervisor.
barcode {raw} could not be readThe scan is not readable.Scan again.
the source of pick {id} changed after it was confirmedThe source changed after you confirmed.Confirm the source again.
a short pick requires a reason codeYou did not give a reason.Type a reason code.
Pick short reason '{code}' is not publishedThe code is not valid.Use a code your supervisor gives you.
picked quantity {a} exceeds requested quantity {b}Picked qty is too high.Lower it.
there is no open pallet for this order: scan a pallet labelYou have no open pallet.Scan a DRP label.
a pallet label starts with DRP and has 4 to 50 letters, digits, '-' or '_'The label is not valid.Use a DRP label.
label {code} is on a container that is not an empty palletThe label is in use.Use another label.
pallet {code} belongs to another orderThe pallet is for another order.Use your own pallet.
pallet {open_code} of order {order} is still open: close it first (F2)You must close your open pallet.Press F2 and close it.
pallet {code} goes to {destination}, not to {location}: scan {destination}You scanned the wrong cell.Scan the cell in Put at.
pallet {code} is empty: there is nothing to closeThe pallet has no goods.Do not close it.
pallet {code} belongs to another operatorAnother operator opened the pallet.A supervisor must confirm.
a closed pallet cannot stand in location {location} of type {type}The cell is not allowed for a closed pallet.Ask your supervisor.
carrier {code} is on live pick assignment {assignment}The carrier is in use.Use another carrier.
carrier {code} is not empty / carrier {code} is on holdThe carrier cannot be used.Use another carrier.
box {code} is not empty ({status}) / box {code} is already on another carrier / box {code} is on holdThe box cannot be used.Use another box.
box {code} is not registered: put it asideThe box label is unknown.Use another box.
box {scanned} is not the box {expected} of position {n}You scanned the wrong box.Scan the box shown in Place / box.
box {code} is not the planned type {planned}: repack into the planned boxThe box type differs from the plan.Use the planned box type.
location {scanned} is not the delivery location {expected}You scanned the wrong place.Scan the Deliver to location.
pick assignment {code} has picked goods: a supervisor must dissolve itA supervisor must approve the dissolve.Follow the Supervisor Confirmation steps.
pick assignment {code} has {n} stops left on its routeThe route is not done.Finish the route, or dissolve.
the picks of position {n} wait for carton recovery: hand them overA position needs recovery.Use Recovery.
version conflict on task {id} (current version {n})Someone changed the task.Ask for work again.
No permission: {screen} ({function})Your user may not do this.Ask your supervisor.

When there is no work, the line above Current loc says No eligible Pick work. On Get Area Work it says No eligible Pick work in the area. A refusal from the server shows in the same place.

A fresh system has three published short-reason codes: SHORT (the stock is below the system quantity), WRONG_LOCATION (the stock is not where the system says) and LPN_NOT_FOUND (the pallet is not in the location). LPN_NOT_FOUND takes no partial quantity: the pallet is there or it is not. Your administrator can add, change or retire codes, so ask your supervisor which codes your warehouse uses.

The server decides in this order. First, if you already hold a live carrier job, or a carrier that was dissolved with goods and not delivered, that job opens again. Next, if you did not name an area (Discrete Pick), you get a single pick. If you named an area, the picking policy for that area and your equipment decides. If the policy needs no carrier, you get a single pick. If it needs a carrier, you get a task you already hold, or else Scan Carrier.

What the supervisor sees​

Each committed pick moves stock to the pallet (DROPID) or box. A short pick releases the rest. A dissolved assignment returns boxes to the registry and tasks to the pool. A rejected pick is stored with your reason.