Skip to main content

Interface overview

Quark WMS has two working interfaces:

  • the web workspace for administrators, planners, supervisors and office users;
  • the RF terminal for warehouse operators who scan stock, locations and handling units.

The interface you use depends on your role and the work you are doing. For example, a planner releases an order in the web workspace. An operator then completes the assigned picking work on an RF terminal.

1. Choose the right interface​

InterfaceUse it forTypical users
Web workspaceSetup, document review, planning, exception handling, reporting and supervision.Administrators, managers, supervisors, planners and customer-service users.
RF terminalScanning and confirming physical warehouse work.Receivers, putaway operators, pickers, packers and loaders.

Your user, warehouse assignment and role control which menus and actions are available. A screen or button that another user can see might not be available to you.

2. Web workspace​

The web workspace keeps global navigation around the active screen.

+----------------+------------------------------------------------------+
| | Open screen tabs Warehouse and user |
| Left sidebar +------------------------------------------------------+
| | Breadcrumb: where you are |
| Search and +------------------------------------------------------+
| menu groups | Screen toolbar: actions for the current screen |
| +------------------------------------------------------+
| | Filters, Columns and saved Views |
| +------------------------------------------------------+
| | Main content: list, card, document or dashboard |
+----------------+------------------------------------------------------+
AreaWhat it does
Menu button and sidebarOpens the warehouse or Enterprise navigation tree. Use Jump to... to find a screen by name.
Open screen tabsKeeps the screens you opened. Select a tab to return to that screen. Close a tab when you no longer need it.
Warehouse buttonShows the active warehouse. Select it to switch warehouse or enter Enterprise mode when your role allows it.
BreadcrumbShows the path to the current screen and lets you return to an earlier level.
Screen toolbarContains actions for the current list, record or document, such as New, Save, Refresh or Release.
Main contentShows the active dashboard, list, form or document. Some documents have a header in the upper area and lines in the lower area.

The top bar can also contain account, help, product-tool and theme buttons. The available shortcuts depend on your installation and permissions.

Web workspace with the current sidebar, top bar and Control Center dashboard
Caption: the web workspace. Focus: the global navigation remains around the active dashboard; callout 1 marks a sidebar group and callout 2 marks the Order Flow section.

3. Sidebar and open screens​

The warehouse sidebar starts with its three top-level groups collapsed.

Warehouse sidebar with all top-level groups collapsed
Caption: use Overview for dashboards and reports, Management & Control for daily work, and Warehouse Configuration for setup.

Open one group at a time. Each deeper group is indented below its parent.

Warehouse sidebar with Management and Control and Shipping expanded
Caption: Management & Control is open, then Shipping. Other branches remain collapsed.

When you select a menu item, Quark opens it as a tab in the top bar. Opening another screen does not discard the first one. Selecting the dashboard tab returns to the home dashboard.

Before changing data, check the warehouse code in the top bar. Switching warehouses closes the previous warehouse's open screens and reloads the workspace.

4. List screens​

A list screen shows one record per row. Orders, receipts, locations, SKUs and inventory balances all use this pattern.

PartHow to use it
Screen toolbarUse the actions that apply to the whole list, such as New or Refresh.
Quick filtersEnter or select common filter values directly above the table.
More filtersAdds a filter for another available column. Active filters appear as removable chips.
Column headingsSelect a heading to sort when sorting is available.
ColumnsShow, hide, reorder or freeze columns. Required columns cannot be hidden.
ViewsSave and reuse your current filter or column arrangement when the screen offers saved views.
RowSelect the row or its link to open the record.
Check boxSelects records for a toolbar action. A check box does nothing by itself.
Paging controlsChanges the page and the number of rows shown.
Orders list with filters, columns and saved views
Caption: a typical list screen. Focus: use More filters to narrow the rows, Columns to control the table and Views to reuse a layout.

Find and open a record​

  1. Open the list from the sidebar.
  2. Use a quick filter or select More filters.
  3. Enter or select the value you need.
  4. Check the active-filter chips above the table.
  5. Select the matching row to open its record.

If a record is missing, first clear filters, then select Refresh. Also confirm that you are in the correct warehouse.

5. Record and document screens​

A record screen shows one business object, such as an order, receipt, location or policy.

AreaWhat it contains
Record toolbarActions for the whole record, such as Save, Cancel, Allocate or Release.
TabsGroups related fields and operational information.
HeaderIdentifies the record and shows its main status and settings.
Lines or detailsShows the items, tasks, picks, exceptions or child records that belong to the header.
Detail toolbarActions that apply only to the lines or detail area.

The header and its lines can have separate toolbars. Check which toolbar you are using before selecting New, Save or Delete.

Order document with separate header and line toolbars
Caption: a header-and-lines document. Focus: callout 1 marks actions for the whole order; callout 2 marks actions for its lines.

Buttons and fields change with the record status and your permissions:

  • an available button can be selected;
  • a grey button is not available in the current state;
  • when a disabled action provides a reason, point to it to read the explanation;
  • a destructive or irreversible action can open a confirmation window;
  • after another user changes the same record, refresh it before trying your change again.

6. Common screen types​

Screen typeWhat it is forTypical actions
DashboardMonitors current work, flow and exceptions.Change the time range, open a related work list.
ListFinds and compares many records.Filter, sort, change columns, open a row.
CardCreates or edits one record.Save, Delete, Refresh.
Tabbed cardSplits one record into related sections.Select a tab, edit fields, save the record.
Header and linesWorks with a document and its items.Use the upper toolbar for the document and the lower toolbar for lines.
ModalCollects a short decision without leaving the current screen.Confirm or cancel.
WizardGuides a multi-step setup.Back, Next, Finish.
Report BuilderDefines report parameters, data and document layout.Preview, validate and publish a report.

Fields marked with an asterisk are required. A picker button opens a list of allowed values. Read-only fields show information but cannot be changed on that screen.

7. RF terminal​

The RF terminal uses a portrait handheld layout. It is designed for a scanner and physical function keys, but the on-screen buttons can also be selected.

RF terminal main menu in the handheld layout
Caption: the RF main menu. Number keys select a workflow; the bottom line explains the available key action.

Most RF screens have the same parts:

AreaWhat it shows
TitleThe current warehouse task, such as Receiving, Picking or Packing.
Screen codeA short identifier in the top-right corner. Use it when asking for support.
InstructionWhat to scan or enter next.
Input fieldThe value read from the scanner or entered by the operator.
Message lineThe result, warning or reason a scan was refused.
Function-key barThe actions available on that step, such as F2 lookup or F6 Missing.

Scan the value requested by the highlighted field, then use Enter Send when the terminal does not submit it automatically. Use Esc to return only when the message line says that the action is available.

Each operator guide shows the exact screens and recovery steps for that workflow. Start with RF Terminal Login and Warehouse.

8. If the interface does not match this guide​

  1. Confirm the active warehouse and your role.
  2. Select Refresh on the current screen.
  3. Clear active filters on a list.
  4. Close and reopen the screen from the sidebar.
  5. If an action remains unavailable, point to the grey button and read the reason when one is shown.
  6. Record the screen name, RF screen code or visible message before contacting support.